Voice assistance for mobile workers in parcel delivery and logistics

Logistics voice assistance for mobile workers.

German Autolabs builds powerful voice assistance solutions to augment the daily workflows of professional drivers, couriers and delivery teams. Deployed as driver apps and in scanners or vehicles, our assistants increase efficiency and provide a better quality of service.

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Powered by GA Voice SDK

German Autolabs’ solutions are based on a unique Software Development Kit which combines industry-proven skills, letting you connect your own databases to quickly take your core business to the next level.

How it works
windows /
doc /
api_reference /
— API reference documentation
 user_guide /
— this documentation
samples / build-an-assistant
— simple starter assistant
windows /
doc /
api_reference /
user_guide /
samples / build-an-assistant
— API reference documentation
— this documentation
— simple starter assistant
Device agnostic assistance from smartphone to IVI
Device agnostic assistance from smartphone to IVI


Powerful, preconfigured implementations of our voice assistant solutions, tried-and-tested on the street.

Last mile parcel delivery van

Parcel Assistant

The competitive edge for last mile parcel delivery. Proactive voice support for increased performance and service quality for delivery and pickup.

Bicycle courier delivery

Courier Assistant

Voice powers for urban couriers, focused on delivery specifics, integrated route guidance and voice note recordings for each delivery address.

Logistics dispatch headset

Dispatch Assistant

A new era of communication between dispatcher and driver: automated chatbot dialogs, real time translation and full transparency on every route.


Case studies

Our work brings voice assistance to the largest operators in international logistics and delivery fulfilment.

Parcel Assistant embedded in Volkswagen

Field Test: AI-powered voice assistant for DHL Parcel UK

We teamed up with DHL Parcel UK and Volkswagen Commercial Vehicles to build and test a voice assistant for delivery drivers. The result: drivers spent less time looking at their scanner and are more effective in delivery.

Courier voice assistant case study
Coming soon

Courier Assistant for highly dynamic media delivery

Newspaper delivery is a major business for one of Germany’s largest media houses. Mobile workers deliver papers in dynamic environments with tight margins. We’re supporting them with powerful voice assistance tools.

Courier voice assistant case study
Coming soon

Dispatch Assistant for driver-dispatch communication

Cross-border communication between dispatchers and long haul truckers can be a slow process. With live translation and automatic context retrieval, Dispatch Assistant is having a big impact on our partner’s operations.

Build your own solution

Choose the ready-made skills that suit your business and quickly launch a voice assistance solution that makes a difference.

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Why Voice?

Voice assistance is hands-free, powerful and intuitive. Our technology empowers mobile workers, making them more efficient and productive. 

Parcel delivery driver augmented


Our NLP tools are easy to use and integrate, allowing you to quickly build voice assistants that tackle KPIs and give workforces a competitive edge.

Bicycle courier voice workflow


Trusted by the world’s largest logistics groups. Proven to make a difference where it matters most: empowering people on the move with intelligent assistance.

Parcel delivery voice assistant vehicle


Lean and device agnostic, from smartphone to scanner. Offline-capable technology means work doesn’t stop when the connection drops.

voice assistant for logistics


Take what you want, leave what you don’t need. Our solutions are fully customisable. Create your own Solution or let us build it with you.


Voice assistance moves 10% more parcels. The right info at the right time makes all the difference.

Service quality

Voice assistance reduces delivery complaints by 50%. Delivery instructions can no longer be overlooked.


Voice assistance helps new employees. Active support on the job brings beginners to full workload faster.

Last Mile delivery drivers have to juggle a lot of tasks. They need to make sure that the parcels they have been trusted with will be delivered on time, with the best possible service. Fast, flexible and reliable. German Autolabs builds next-gen voice assistance solutions for professional drivers, which we integrated into a VW Crafter.

Artur Hasselbach, Head of New Business Development,
Volkswagen Commercial Vehicles
Volkswagen Commercial Vehicles logo

Tech Partners

Here Technologies logo
Cerence logo
GTS logo

What we think

Our blog: everything from voice-augmented telematics to the latest in fleet technology news.

Hyperlocal delivery courier on bike

Hyperlocal delivery: The changing face of parcel fulfilment

In the world of hyperlocal delivery, every second counts towards customer satisfaction and bottom line. But does it have the tools needed to be successful?

Parcel delivery driver holding package

Top 5: Key differentiators for deskless workers

German Autolabs founder, Holger Weiss, takes a look at the crucial differences that separate the desked and the deskless.

Logistics hub delivery bay

Solving the great delivery driver shortage

The parcel industry is exploding, but logistics and delivery companies can’t keep up with demand. Enter German Autolabs.

Mobile workers delivery van bicycle courier

How to build voice tools for mobile workers

The mobile workforce is changing in terms of demographic, but one constant is that workers need tools to maintain a competitive edge.

© 2021 German Autolabs