Parcel Assistant is an intelligent voice assistant for professional parcel delivery drivers. This solution simplifies complex workflows and converts them into straightforward information that is proactively read out at the optimum moment. It keeps eyes on the road, hands on the wheel and makes life easier for a driver under pressure. Parcel Assistant always focuses on the next stop, and makes mission critical information available to the driver just at the right moment. 400 yards before reaching the address, the driver is reminded of the house number or name that they are headed to, and what to expect when they get there. Drivers spend less time looking at their scanner while at the wheel, are more effective in delivery, and are less stressed at work. New drivers and temporary staff are onboarded 50% faster and experience major workflow benefits from a proactive assistance system.
Courier Assistant helps bicycle couriers to make successful deliveries. Margins are tight in this field, and windows of opportunity for success can be critically small. As a result, any information that helps the courier successfully complete a delivery stop is a significant competitive advantage to their employer. The German Autolabs solution is designed in cooperation with a renowned German media house. Courier Assistant proactively empowers their mobile workers with a number of essential skills.
Routes can be efficiently optimised before hitting the streets, hyperlocal GPS information lets the courier know exactly where their next stop is, turn-by-turn instructions keep them on track, and voice notes allow for easy updates to an ever evolving database. These skills are building up an archive of invaluable data that are making life better for courier and customer alike.
Dispatch Assistant is a voice-first assistance bot allowing for seamless communication between driver and dispatcher in any language. Successful road logistics are a combination of technology, experience and networks. Good comms between dispatchers and drivers - the eyes and ears on the ground - are key for a smooth and efficient workflow to preserve cost margins. Unfortunately, individual phone calls, language barriers and cumbersome information transfer drive up the workload for dispatchers and prevent higher efficiency.
Flexible AI tech features include automated contextual information extraction via an industry specific chat bot. The bot scans chunks of voice text given in any language and provides only the relevant information back to the dispatcher in their native tongue, cutting out the need for interpreters and saving time and money. Dispatch Assistant is currently being developed for an international logistics partner with a fully scalable digital process based on existing infrastructure.